Privacy Policy

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Aloha Senior Plans LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or communicate with us regarding Medicare insurance education and services.

1. Mandatory Medicare Disclosures (CMS Compliance)

TPMO Disclaimer: We do not offer every plan available in your area. Currently, we represent [Insert Number] organizations which offer [Insert Number] products in your area. Please contact Medicare.gov, 1-800-MEDICARE, or your local State Health Insurance Program (SHIP) to get information on all of your options.

Government Non-Affiliation: Aloha Senior Plans LLC is a private licensed insurance agency. We are not connected with, affiliated with, or endorsed by the U.S. Government or the federal Medicare program.

2. Information We Collect

We collect information you voluntarily provide through our website, such as through contact forms, appointment requests, or phone calls. This may include:

• Name, Phone Number, and Email Address.
• ZIP code or County (to determine plan availability).
• Medicare-related questions or interests.

Note: We do not require and will not ask for your Medicare ID (MBI), Social Security Number, or banking information through this website.

3. TCPA and Communication Consent

By submitting your information, you provide “Prior Express Written Consent” for Aloha Senior Plans LLC and its licensed agents to contact you regarding Medicare Health, Advantage, and Prescription Drug Plans.

• Methods of Contact: You agree to be contacted via telephone, text message, email, or postal mail.
• Automated Technology: Contact may be made using an automated telephone dialing system or prerecorded/artificial voice messages.
• One-to-One Consent: Your consent is specifically for Aloha Senior Plans LLC and will not be sold to unrelated third-party marketers.
• No Obligation: Your consent is not a condition of purchase or enrollment. You may revoke this consent at any time.

4. Call Recording Notice

In accordance with CMS regulations for the 2026 plan year, all calls between Aloha Senior Plans LLC and beneficiaries that involve marketing, sales, or enrollment discussions will be recorded in their entirety. This includes the audio portion of any virtual/video meetings.

5. Data Retention and Security

We take reasonable steps to protect your data. Per CMS federal requirements (42 CFR §422.2274), we maintain all records of consent, enrollment, and communication (including call recordings) for a minimum of ten (10) years.

6. Information Sharing

We do not sell or rent your personal data. We only share information:

• With Medicare-authorized insurance carriers to facilitate your requested plan enrollment.
• To comply with legal, regulatory, or CMS audit requirements.

7. Your Rights and Opt-Out

You have the right to:

• Request a copy of your recorded calls or data.
• Opt-out of future marketing by replying “STOP” to texts or emailing info@alohaseniorplans.com.
• Withdraw your “Permission to Contact” at any time.

8. Contact Information

Aloha Senior Plans LLC is a licensed Medicare insurance agency (NPN #22072287) serving the Hawaii community. Our designated responsible licensed producer (DRLP) is Brian Ishisaka (NPN #22042838).

Questions? Call us at (808) 452-2562 TTY users please dial 711. Or email us at: info@alohaseniorplans.com